In our clients’ words

Tracery helped us turn our detached garage, a large dirty room with more bicycles than cars in it, in to a space for our two kids to hang out with their friends and for the family to accommodate guests. Mark, Chris, Pepe and the entire crew were ready to take our ideas and make them work. They always gave a strong thought to staying in our budget but without ever forgetting about design and style. They work with great partners and deliver quick, conscientious results. Would we work with them again? You bet!

We used Tracery Builders services for our kitchen remodel. It was a full gut job. Mark and his crew delivered outstanding results that were in budget and on schedule. Mark managed all permits and trades very professionally. Mark has a great attention to detail, and walked us through all the steps up front, such that we there were no surprises. We were very impressed with Mark's ability to work through all existing unforeseen conditions without impacting the project's budget and schedule. We love our new kitchen, and will definitely work with him and his team on any future renovation.

The Tracery team did a superb job on our challenging multi-phase remodeling project. With hardly a right angle in our house design, a hillside location with access issues, and lots of custom requirements and requests, they were able to deliver a great result. The entire staff and the chosen subcontractors and associates were all very professional and with high standards for quality. Mark and the team worked though lots of unique building design and structural issues with us, and put in extra effort on the details that we cared about. I would recommend this team highly, especially if the need is for a technically competent and creative team who knows how to do the job right.

I have been fortunate to work with Mark Macdonald and Christopher Bates from Tracery Professional Builders on some of their projects. I have found them to be a pleasure to do business with. Tracery Builders is professional, organized, creative and I can tell how much they care about their clients.

Arc Brand has had the honor and pleasure to work with Tracery now for several years on various projects. The entire team is wonderful to work with. They communicate quickly and effectively, making projects more efficient. My primary contact at Tracery is Debbie and she is an absolute delight to work with. Tracery pays a lot of attention to detail and their requests are very specific, but they allow us the creative freedom to offer new ideas. Tracery pays their invoices immediately, and as a small company we really appreciate that. We look forward to a long and happy professional relationship with Tracery.

Tracery Builders has hired us on numerous projects to handle all there low voltage and automation needs. They've been extremely great to work for and have completed many amazing projects. We look forward to many more projects together.

We used Tracery Professional Builders for our remodel and had a wonderful outcome. They are willing to go the extra mile to do it exactly the way you want it done. One of those rare contractors who answers his phone or calls back immediately. I would highly recommend this amazing group-everyone who worked at our very complicated remodel was professional and friendly.

We hired Tracery to seismically strengthen the foundation of our house. We were very impressed with everyone's professionalism involved in the project. Highly recommend.

I think that Mark MacDonald is one of the most professional men I have had the pleasure to work with. Integrity and quality surpassed by none! We are currently working on a project and the team Is terrific, they follow thru have excellent craftsmanship and keep a safe and clean workplace too.

The Tracery team are great to work with. Their knowledge of the building system and structural needs along with meticulous eyes for details makes the project runs smoothly.

We were hired by Tracery to build Custom cabinets for one of their Los Altos project. They're a knowledgeable, competent, responsible company doing quality work. Communication between trades is excellent. With their clients interest at heart, any question we had were addressed in a timely manner. We were always treated with respect thus creating a pleasant working environment allowing us to focus on our project to deliver a quality product for the end user, The Homeowner.

These guys are the BEST!!! So hard to find trustworthy contractors these days. Mark and his crew helped me out with some exterior work and they've not only been professional and courteous, but friendly and hard working! I trust him and his workman to get the job done and they've exceeded above and beyond that. They show up on time and they clean up very well afterwards. Great to communicate with and I HIGHLY RECOMMEND them for your interior/exterior house remodel needs. Working with my architect now for a major remodel and will look no further than to hire them. Thanks Tracery!!!

I have worked with Tracery Construction for several years. He is fantastic to work with. His crew keeps the job site tidy, keep the job on budget, and overall wonderful to work with. I would highly recommend Tracery Construction to all of my friends and family. Great job Mark, Chris, and the rest of the team.

We recently purchased a new house and the former owners knocked down one of the walls of a bedroom to create an open space. We had a specific window of time that we needed the wall put back up, before the movers brought our belongings. Mark and his team not only were spot on with his timing, but they did an excellent job! Manny had the wall put up and even matched the molding perfectly all within a 24 hour period which greatly exceeded my expectations. This was a simple job, but Tracery executed it with perfection. I highly recommend their service and will definitely use them again in the future.

Mark and his team are great. We first hired Tracery builders in 2014 to renovate our master bedroom and bathroom. In 2016 we hired Tracery Builders to renovate our guest bathroom as well. On both projects we gave Mark a budget number and he stuck to that number, not a penny more. The work completed was more than we could have ever imagined. Everything about Tracery builders is professional from the office staff to the subcontractors. We will use Mark for any renovation we ever do to our house in the future.

Tracery helped me with the California EBB earthquake retrofit project. The company CEO Mark is very professional from the start to the completion of the project. He responded to calls and emails promptly, the job was completed within the promised time frame, and he handled all the necessary paperwork and photo documentation requirements for EBB submission. The final invoice came in a little under his initial quote, which is always a pleasant surprise for the homeowner. I had a great experience working with Mark and his company. I would recommend Mark and Tracery Builders for anyone interested in doing earthquake retrofit and the EBB Program.

Tracery worked with us to renovate our pool and back yard and did a wonderful job with professional, high-quality subcontractors. We highly recommend the company.

Tracery added a room to my 1950 era house. They started the job on time and completed it ahead of schedule. There was never a work day without workers at my home. They were clean and tidy, the dust control was amazing, and the quality of the interior and exterior finishes was excellent. In addition they were pleasant and easy to work with.

Mark, Debbie and the team at Tracery Builders are pros. A pleasure to work with, talented and skilled at their craft, able to work in a variety of styles that fit each customers taste. Each project is expertly executed and the quality shines through in materials, craftsmanship and professionalism. I have the pleasure of documenting each of their completed projects and am always awed at their range of projects, from one or two rooms to entire homes. Great to do business with. I highly recommend.

We now have the best looking house on the block. This project started with new bay windows, but the water and termite damage was extensive around the front of the house. Everything that this company touch is now better, weather tight, and even build stronger for the earthquake that will be coming. (You know, California, so more rebar and sideplates for the foundation). It's not just the quality construction, but the head of the company, Mark, pays so much attention to detail and how his work is going to look. Simple things like where to put vents, lights, painting, and making sure the stonework is up to his standards. (very high) There is so much quality work that goes with this company and we are starting another job with them in a month in dining room and living room areas. It will be done right.:)

Worked with our architect to get the best design to salvage our great room that had extensive termite damage, rat infestation in the crawl space, and needed a seismic upgrade. Builder is a structural engineer and very experienced with materials and used high quality subcontractors. Good communicator, transparent with written bids, change orders and fees. Great supervision of his crews and the subcontractors. Very accessible by phone, provided updates on weekly schedules. Very flexible with changes in the work order and interested that we were getting the renovation we wanted. Quality work at a fair price.

Mark, Chris and the team are very thorough, knowledgeable and a pleasure to work with. They know their craft and their workmanship is outstanding !!

Tracery did great work on earthquake bracing my house. It took only 2 days and they were very clean and efficient. I highly recommend them for completing work per the California Earthquake Brace and Bolt (EBB) program.

I used Tracery for an earthquake bracing. I have never dealt with a more professional company. every email and phone call was answered in a timely manner. when I was told that someone would show up, they showed up exactly on time. I was shocked when the person that I was talking over the phone and had met once for the initial measurement showed up the day the work was to be done to introduce the workers to me. All work was completed ahead of schedule and was exceptionally clean

I want to give ALL the stars! We had a challenging project in our bathroom--we wanted to have a shower as part of our whirlpool tub. The problem was it was an irregular shape, and we really didn't want to rip out the whole wall to make things happen. Mark and his team stepped in and BAM! They not only came up with ideas to make it work, their ideas did not destroy our bathroom or our budget AND every time I shower in the morning it's like being at the spa. I almost don't want to give such a glowing review, because we want to hire him again for our kitchen remodel!

we worked with tracery on our kitchen remodel, master bedroom expansion and added master bath. mark and his crew were very professional with great attention to detail. He and his team led by christopher bates always kept the project on schedule. we were impressed with everyone that worked on our remodel including sub contractors that work with tracery. mark and chris also worked closely with our architect/designer and the results are stunning. tracery made our remodel experience a good one and mark, chris and the team deserve the credit.

Mark is the consummate professional with an amazing breadth of knowledge. Rest assured that if you are so fortunate to work with him your experience will be above and beyond most other contractors. Quality, competence and integrity abounds.

We’ve worked with Mark Macdonald in several different arenas over the past 15-plus years – initially as a consulting structural engineer and as Principal of Tracery Professional Builders, General Contractors. Mark has, in each of his roles, provided excellent service, thoughtful counsel, reasoned argument and discussion of alternatives. He and his people do fine work. We always feel confident about recommending Tracery Professional Builders.

Professional. Great work. Reasonably priced. The entire Tracery team worked to make this brace and bolt project go smoothly. We felt supported throughout the entire project and beyond.

This review is long overdue! Mark and the Tracery team were great to work with on our remodel. We remodeled our kitchen, family room, powder bath, and living room. They were easy to work with, professional, cleaned up the work site every day, and were overall great people. Larry, Jose, Jesus, Edgar, and David (among others) became a part of our daily household for months, and were always very accommodating. Their work was impeccable, and they often gave us options to consider. Mark came by regularly to check on progress and help troubleshoot, provide recommendations, work with our designer, and provide a road map through to completion. We have received plenty of compliments from friends, family, and neighbors (who also enjoyed interacting with the crew). We are very happy with the project we did with Tracery and recommend them highly. Will definitely be back to Tracery for the next project.

As an architectural firm that has done a great deal of work in the Bay Area over the last decade, we’ve had many opportunities to work with a wide range of contractors over a wide range of project sizes and types, and have found a builder quite as thoughtful, dedicated and professional as Mark Macdonald and his team at Tracery Builders. Their attention to detail, craftsmanship, and overall project success is without compare. As well, their constant consideration of the quality of the final product in tandem with the owner’s budget and timeline goals are the reason we find ourselves gravitating towards Tracery Builders whenever given the opportunity. We recommend them without hesitation as we know Tracery will take care of our clients as well as we take care of them. That level of care and commitment inevitably leads to a successful project every time.

Tracery Professional Builders have a solid understanding of construction and design, in addition I realized that the plans submitted did accommodate my ideas and needs -- they listened to me carefully and I love my bathrooms: Beautiful and functional!

Mark is an engineer, and it shows in his aesthetic and ability. He accounts for every detail of the project, explains why he includes/excludes each element, and was scrupulous in providing us with exactly the result we envisioned. He was very flexible in his plans. He has a tight schedule, but when we added things and changed our minds, even after work was completed, he was always easy-going and accommodating. Nothing was ever a problem or an inconvenience for him. His crew was equally responsible, prompt, and kept the job site very clean. His standards were, at times, even higher and more demanding than ours, and we had very exacting requirements, from planning to construction to applying the finishing details. We wouldn't consider using anyone else for future remodeling.

Tracery Builders performed seismic strengthening to our home's existing foundation, and attic beams. The crew was on-time, the worksite was covered with a dust barrier system to keep the dust contained, and the job was completed according to the proposal's timeline and cost. When the job was complete, Mark re-inspected the work for accuracy, and his crew even meticulous vacuumed our hardwood floors. We highly recommend Tracery Builders!

Our company specializes in custom cast stone & GFRC fabrication and we recently had the pleasure of working with Mark and his team over at Tracery. The process was unbelievably smooth and enjoyable from start to finish. Over the years, we've worked with a lot of builders and trade professionals and I can honestly say that Tracery is in a league of its own - by far! They have superb communication, a keen eye for detail, and always treated us with the highest level of professionalism. I can not recommend their services enough!

Tracery Professional Builders are the best! They do quality work, in a timely fashion, leaving no surprises for the client. As a residential Realtor, I am never hesitant to refer my favorite builder to my clients. Mark runs a very professional company, and he is gifted at listening to his clients wants and needs. Tracery deserves more than 5 stars!

I've had the pleasure of working with the team at Tracery Builders since 2011. There really awesome to work with. They shoot for quality work, quality parts, they build things to last and they take the customers vision and make it happen. They are NOT some fly by night operation. They have attention to detail and they expect good quality work from there sub contractors as well. I highly recommend calling them.

The professionalism of this team is at the top. This is a great group that I enjoy being a part of and as a designer I am never better then the quality of the "Craftsman". Nothing I ever do can be its best without someone to deliver it. I appreciate their attention to detail.

We worked with Mark and Tracery Professional Builders for our kitchen remodel. You can see pictures on this site(dark to light kitchen). Mark and Debbie made the process seem less for our family. Because of their timeline and professional team they used we were able to limit the time our family was without a kitchen and under construction. We were novices at the remodel process and Mark was so patient with us. The end result was exactly what we wanted and we would use Mark again in a heartbeat. Thank you Mark(and Debbie)!!!

Mark and his team worked on our extensive remodel of our 1906 craftsman house several years ago. Their work was exceptional and the remodel is seamless with the original features of our old house. Recently, we needed a small job done of replacing a 1906 door lock on the front door. Even though the job was small, Mark's team took the job seriously and found almost an exact match of the original lock but with modern conveniences. They installed the lock with such precision that the door works better now than previously! Thank you Mark and Tracery Builders for your constant commitment to professional building with every job, no matter how small!

Very professional and responsible company. They are familiar with the full project process start from the working permit to finishing the project perfectly. I don't need to deal with the town and actually I don't know how to do it. Their engineers and technicians are very professional and they can finish the project just as they scheduled. They will try their best to keep the project clean without messing up your rooms. I do recommend this company if you have a project. They will make you satisfactory for sure.

Tracery Professional Builders strive for excellence in all aspects of their business whether on the job site or in their billing and office flow. They're an excellent team and a pleasure to work with these past several years.

Mark listens to you which is something many contractors don't do. His crew is excellent, not allowing anything to go second rate. We could not recommend anyone more highly. They are amazingly so proactive and on the ball and amazingly clean.

We used Tracery Builders for a home remodel, which involved half of our house and included our kitchen and a bathroom as well as an earthquake upgrade. Mark and Chris were wonderful to work with in terms of listening to what we wanted, they were always available to talk things through, they were timely in getting the project done, and helpful about staying in budget. Who finishes a big remodel and loves their contractor throughout the process? We did. And we will be happy to go back to Tracery for all future projects.

Mark Macdonald bid on the remodel of our house. He was highly recommended by our architect. Before we met to discuss the project in preparation for the bid, he and the architect met to discuss some modifications to reduce the time and cost. He and his team always kept the schedule and all members were committed to high quality work. Further, Mark always showed the utmost respect for his team. He also had a high expectation of a neat job site. He relayed to us that a neat and clean job site reflected similar work, especially when inspectors would come. We always felt like we were the only project he was working on. They came every day and the whole crew worked very hard when they were there. Mark made sure the neighbors were comfortable with any disruptions. Mark treated our house remodel like he would treat his own. He understands that qualify craftsmanship lasts for decades, and wouldn't allow even a small mistake to remain when it's easy enough to fix in the short term. We are most impressed with his support. It's been 3 years since the work has been done and we moved in, yet he will come and answer any questions and consult if we need his help. I get the sense he takes so much pride in his work, he enjoys being in the houses he works on.

Tracery Professional Builders are just that: professional builders. We are so pleased with the workmanship, attention to detail and above all incomparable customer service!

We have had an opportunity to work with Mark and his crew on several projects. It is a privilage to be a part of his team. Tracery builders do quality work and are customer focused offering the best value for the money spent.

We had dinner with Gloselle and David last night and of course we talked about how great it was working with both of you on our garage remodel. We are loving the new space. My dad and his wife were our first sleep over guests and they really enjoyed it. The kids are starting to use it for hanging out with their friends so we are really happy with the way things have turned out and we can't thank you enough for the thoughtful work you put in to making this happen.

Now that our project is completed, I just wanted to let you know that over the past 20 years I have lived through at least 12 remodels on various houses. The jobs have ranged from large to small including lifting a house and creating a new foundation and basement, entire home remodeling, and down to small bathroom remodels. Working with Tracery has been the most stress free and professional of any of my experiences. We have always contracted top of the line companies and none have given us the service and quality of work that you have provided. Your sub-contractors were excellent and you were always on the property to oversee the quality of the work. You showed up when you said and finished the job on time and within the expected budget. This has been the first remodel where I am actually sorry to see you go. Thanks again for your excellent work.

As you know, we had a recent tragedy that severely affected our home by having a car ram through our Kitchen. With injured family members and under great duress, we appreciate your cool and calm manner. Your expertise and guidance, working with all the different parties brought great calm to our family during troubling times to say the least. Thank you very much.

He is extremely detail-oriented and always gets the work out with accuracy and dispatch. Working with Mark has been utterly seamless. I am sad to see him go but excited and supportive about his new partnership in custom home building and remodeling.

I am writing this letter on the behalf of Mark Macdonald who is the owner of Tracery Professional Builders of San Jose, California. I am currently the Joe W. Kimmel Distinguished Professor of Construction Management at Western Carolina University in North Carolina. I was previously the program coordinator of the Construction Engineering Program, in the Civil and Environmental Engineering Department, at San Jose State University during the time period Mark Macdonald was a student in the masters program. I have known Mark Macdonald for close to a decade and I have continued to keep in touch with him even after I left San Jose State University. In addition to having Mark Macdonald in several of my graduate courses, I was also his advisor and the chairman of his masters project committee. Mark Macdonald is a highly intelligent individual who is able to quickly grasp difficult concepts and apply them to whatever discipline he is working in and to real world situations. Mark will be highly successful in owning and managing his own firm because he is able to understand the needs of clients and how to implement the many different concepts required of construction managers. Mark works well with others in a team environment and also independently. He has excellent written and oral communication skills and is very adept at writing technical reports and preparing job proposals. Mark is very easy to work with and he is respectful of those he works with and clients. Mark excelled in all of the courses that he took in the graduate program and completed a very comprehensive and difficult masters project. I highly recommend Mark Macdonald and his firm to anyone interested in hiring someone to perform construction because of his work ethic, his attention to detail, his intellectual abilities, and his work experience.

Christina and I wanted to thank you for your services in our home renovation project. You and your staff have far exceeded our expectations. I am still in shock at how beautiful our master suite and home's exterior turned out. We couldn't have asked for a better company to work with. You and your staff went above and beyond the scope to make sure that we had the perfect bathroom and bedroom. Your attention to detail is astounding and your crew is clean, professional, and hard working. We would be lucky to be able to work [with] Mark and the Tracery staff on future projects and we look forward to doing so. Thanks again for everything.

In March 2015 we contracted with The Tracery for an addition to our 1950’s-era split level house in Los Altos Hills. The six-month project was characterized by the following:

• excellent organization and attention to detail, resulting in no down time
• good, thoughtful communication
• cost consciousness
• presentation of alternative solutions and associated costs
• minimal intrusion into living space
• neatness and control of dust and debris
• quality subcontractors
• thoughtfulness and sensitivity to our needs

We give The Tracery our strongest recommendation.

Just a note to say thank you for the cabinets, they look great. And Manny did a good job on the front door too. It looks great! Sorry he worked late, but like all your folks he doesn't cut corners and does it right. :-)

In our experience, Mark Macdonald of Tracery Professional Builders is just the best contractor ever. We don't say this lightly, and we are not prone to grandiose statements that are not supported by facts. The short version is that Mark is even better at fixing broken homes than "Mike Holmes" of HGTV fame. Mark is also a registered engineer which is a significant bonus for the architect/builder/homeowner team. We had a severely broken home project that everyone wanted a piece of but no one until Mark would own as a whole. Attitude: Tracery Builders is the Contractor who made the salvage of our large living room possible. We are do-it-yourself types but our discovery of termite infested walls, and floor, unstable fireplace and deteriorating patio cement slab under a wood subfloor, which also included rodent infestations, made for an unmanageable homeowner project. Mark was referred by our architect friend and was the only contractor who looked at our problems with interest and a positive attitude. Even before we hired him, he gave of his time freely and worked through several design changes before our team developed a reasonable, cost effective, and superb solution. Communication: Great communicator. Mark kept us updated on all aspects of the project, and as a result we had no surprises - other than what we actually found once we started demolition. Mark's calm and positive manner helped us during the times we were running amok being "overwhelmed homeowners." Expertise: Mark's structural engineering background came into play at several points in the design as we blended a seismic upgrade of our foundation with the original design in a cost effective way.

It looks fantastic. So excited with the job. Thanks.

Ernesto and I want to thank you, and your wonderful crew, for our recent master bathroom remodel. This was an extensive, down-to-the-studs renovation that involved reconfiguring walls, adding windows, redoing all plumbing, and installing a new electrical and lighting system. Nothing ever goes exactly according to plan - there are 'surprises' uncovered during demolition and the homeowner (me, Ernesto) changes her/his mind. We were impressed by the Architectural Digest-worthy results, yes, but as important as the result was Mark's dedication to perfection, and positive attitude, throughout. He told us repeatedly his job was to make us happy. If something was not to our liking, no matter how big or small, he maintained unfailing good humor and quickly arranged to change, redo, and refurbish, until we got exactly what we wanted. Our alterations of the initial plan meant delays and schedule changes; Mark never expressed impatience, and accommodated every wish. The crew arrived exactly when they said they would, they worked steadily and skillfully on the task at hand, and cleaned the site thoroughly each day before leaving. The room needs to be seen to be believed; glass tiles set in perfect alignment, ceramic tiles with near-invisible grout lines, and a custom ash vanity cabinet that brings the entire room together. I can't praise the work, and Mark's attitude, enough. Anyone who has ever dealt with a contractor understands what this means. I might focus on the cosmetics and be satisfied with good looks, but for Mark (and us), the underlying structural integrity is just as important. We are extremely pleased with the project and the work behind it.

We are extremely pleased with our new home and the quality of work performed. The teams of craftsman exceeded our expectations. We enjoyed getting to know you on a personal level, too. You exhibited great integrity, and followed up on commitments. We consider the project a completed and total success.

Thank you for all you and your team provided to make the remodel of our 1906 home such a success. We've always loved our home, but you helped make our nice house into our perfect home. When we initially started talking to you about becoming the contractor for our remodel (back in the fall of 2011), your ability to listen to our interests along with your competitive estimates, ultimately secured you and your team as our first choice. Throughout the job, you were available to meet with my husband and me on any issue. You provided plans and schedules when needed and, usually, had anticipated most issues. You provided choices of your recommendations of products needed (for example, the roofing material) so that we could research and make an educated decision. These methods exceeded our expectations since my husband and I prefer to research and discuss our decisions. Your team closely followed the architect plans and in so doing gave us exactly the home we were expecting. There were few surprises and these were resolved quickly and, in several instances, turned out better than we initially thought possible. Your key team members, Christopher Bates, Jagtar Mann, and Juan Ibarra, were courteous, punctual, and consistently gave their full attention to our remodel. In the beginning, we believed that we had chosen the right team, and now that the work is completed, there is no doubt that we had exceptionally skilled craftsmen working on our remodel. Our remodel had extensive trim throughout the interior and exterior, and much of the interior trim work was recycled from the original build. All the trim work is united throughout the house and is beautiful. The sub-contractors that you brought to our job were professional craftsmen of their field. We trusted your choices and were rewarded with excellent craftsmanship. In addition, the sub-contractors were pleasant to work with and respectful of our interests as homeowners of the remodel. Thank you for all your efforts. Please encourage future clients to contact us for recommendations.

Alice and I want to give our sincere thanks for your fantastic help in getting our new home under way. I wasn’t really sure what pre-construction services was before we started, but now going through the process we now realize how lucky we are to have you aboard and appreciate your wealth of technical expertise that you bring.

I am compelled to write this letter to thank you for the excellent job you and your crew did on our house. We couldn't have [done] it without your attention to detail, attention to our needs and keeping us all (your crew and our family) on track. We were impressed by our initial meeting with you. You and two other companies were recommended by our architect David Fenster and Modulus. First, it seemed you were someone that would always tell us the truth, regardless if it was good news or bad news. Also, we were impressed that you had already met with David to review our plans and discuss ideas that would cut down on costs and time. It was obvious that your experience as a structural engineer would benefit our project. Once we got started, it was exciting to watch your team at work. We rented a house across the street during the project and we were able to watch our new house unfold. Your team was hardworking and efficient. Above all, you and your team were there every day, and towards the end were there on the weekends. We know it was a challenge for you to handle our requirement for not having the whole house finished before we moved [in]. Also, we asked to move our furniture in while you were finishing up. Your grace under pressure and flexibility really made it easier for us to handle our own stress. We have been back in our house for two years now. We haven't had any complaints or issues with our house. We are happy to say when you have time you stop by for a cup of coffee and are considered part of our family. The recommendations you've made for painters, tile installers and other subcontractors have proven to be reliable and professional. Further, your craftsman Chris has taught Stuart enough techniques that he has taken on some of the finishing work himself. Many, many thanks...

Thank you and your team for doing such an outstanding job on our full-house remodel. There are many things we appreciate about Tracery: attention to detail, professionalism, reliability and customer service chief among them. As you know, remodeling an entire house is quite a journey! Along the way we learned a number of things, one of the most important of which is to use the general contractor’s sub contractors! You were able to control your subs, ensure they showed up, were careful in our home and completed their work. When the owner hires subs directly, as we did, you discover that you have much less control over them. We regret hiring outside of your preferred sub contractors and would strongly encourage future clients of Tracery use only their subs and employees. As for your employees, we are extremely impressed with the quality of the work performed, their work ethic and dedication to ensuring the right result. At bottom, we are grateful for your willingness to do any and everything to ensure that we are happy and there is nothing more valuable in a general contractor.

Tracery Builders does top quality work - every part of the project is solid construction. Mark's team is conscientious and takes pride in their work. His team rewired, repiped and rebuilt walls for our basement project, taking care and paying attention to detail every step of the way. Most notable is the cleanliness of the workspace - they cleaned throughout the day and at the end of each day, thoroughly cleaned the work area. Tracery Builders is extremely responsive - Mark and his team responded to every question we had and even came over the Sunday after Thanksgiving to fix a plumbing problem. Mark checked in every day; his team is here when they say they are going to be here. Tracery Builders exemplifies creativity and flexibility. Mark's team thinks carefully about each element of the project, offering innovative solutions to the complexities present in an older home. Mark considered our needs throughout the project and was flexible in making sure our needs and desires were met. The ultimate goal of Mark and the team at Tracery Builders is to make their clients happy - and we are. Thanks again for everything!

We hired Mark Macdonald, Tracery Professional Builders, on recommendation to raise a sunken living room, strengthen and level subfloors for hardwood floor installation, repair a termite damaged wall, install raised ceiling lights and a host of home remodel items. We could not be more impressed with the man, his crew, caring to get it right, honesty, expertise, work quality and ethic. From the outset, we were really impressed with the extent to which Mark worked with us to get the remodel completed the way we wanted and to his high standard. Something not done right would be redone, even before we noticed it. There doesn't seem to be any aspect of a home, how to design, build, remodel or repair it that he doesn't have a mastery of and, in fact, he holds a Masters Degree in Structural Engineering. Mark's quote laid out all his costs, including detailed material list and where he generates his profit, all open, fully honest, nothing hidden, and the price was very reasonable. The number of little things that Mark and his crew did at no cost to help us through the construction process, including moving furniture in and out, was equally impressive. In the end, beautiful remodel, couldn't be happier with the job Mark and his crew did.